Shipping

Shipping Policy – Auriel Gems & Jewels

At Auriel Gems & Jewels, we are committed to delivering your jewelry with utmost care, efficiency, and transparency. Below are the details of our shipping process, including estimated delivery timelines.

Domestic Shipping (India)

• Free Standard Shipping: Available on all prepaid orders across India.
• Processing Time: Orders are processed and dispatched within 1–2 business days after order confirmation (excluding Sundays and national holidays).
• Estimated Delivery Time: Products are typically delivered within 4–7 business days after dispatch, depending on your location and courier service availability.
• Cash on Delivery (COD): COD orders require an additional 1–2 business days for verification before dispatch.
• Order Tracking: Tracking details will be shared via email/SMS once the order is shipped.

International Shipping

• Availability: We offer international shipping to select countries worldwide.
• Processing Time: International orders are processed and dispatched within 2–4 business days after payment confirmation.
• Shipping Charges & Duties: Shipping fees, customs duties, and taxes (if applicable) will be calculated at checkout and must be paid by the customer.
• Estimated Delivery Time: International deliveries usually take 10–15 business days post-dispatch. Delays may occur due to customs processing in the destination country.

Important Notes:

• Delivery timelines are estimates and may vary during festive seasons, promotional sales, or due to unforeseen logistical issues.
• If your delivery is delayed beyond the expected timeframe, you can contact our support team for prompt assistance.

For any shipping-related queries, please feel free to reach us at aurielgems@gmail.com.